Peking Union Medical College Hospital
1. Hospital Profile
Beijing Union Medical College Hospital is a large tertiary general hospital integrating medical treatment, teaching and scientific research. Built in 1921, it is the center for diagnosis and treatment of difficult and difficult conditions designated by the National Health and Family Planning Commission and it is also the earliest hospital which undertakes high-level medical services. Because of its outstanding technical capability, prominent specialties, strong comprehensive advantages well known around the world.
1) Insufficient Medical Resources
The unequal distribution of medical resources leads to the prominent problem long waiting time and short treatment time. Uneven distribution of high-quality medical resources, leading to overcrowding in large hospitals.
2) Information Support Medical Services
Information system supports treatment and operation management in the hospital, it can improve service efficiency; Information system supports a ‘patient-centered’ service.
3) Regional Medical Association
Connect the regional medical association, which could achieve medical resources sharing and business collaboration. This new information technology is needed.
3. Project Overview
Beijing Union Medical College Hospital reached strategic cooperation with Shenzhen Junding Medical Equipment Co., Ltd. in 2016. It introduced 180 CLEAR “one-stop” medical self-service terminals and made full use of information technology to optimize the patient treatment process and improve the service level of the hospital. Provide patients with a new medical environment. The time that patients stay in the hospital could save more than 1 hour. This is reported by several media including Beijing Satellite TV.
1) Customized services of a CLEAR one-stop self-service system
The new generation of self-service terminals in Beijing Union Medical College Hospital is connected to all information systems in the hospital. It has 15 functional modules, including card registration, medical insurance card association, payment, queuing, change ID number for Beijing medical insurance, appointment for registration, daily registration, registration, inspection report printing, prescription printing, outpatient electronic medical record printing, self-service inquiry, and bank card cancellation.
2) Full coverage of non-medical procedures. A brand new experience for patients
Beijing Union Medical College Hospital treats almost 17 thousand patients per day. After the deployment of the CLEAR one-stop self-service system CLEAR will support more payment methods in the next step, including WeChat and Alipay to cater to different age groups in order to further improve the user experience.
3) Personalized development and user-friendly experience
This one-stop self-service system is a new intelligent service terminal customized by CLEAR. The system has 4 patented technologies and 15 functional modules. It can cover all non-medical process in a hospital so the pressure on hospital staff is greatly reduced. This technology helps to build a modern hospital benchmark which leads the new era.
4. New Benchmark for the Industry
Courier one-stop self-service system help Beijing Union Medical College Hospital to promote information technology. Build an efficient & intelligent, modern, informative, humane, integrated benchmark hospital. CLEAR self-service devices provide patients with all non-treatment services, ensure that all floors and all departments are orderly. Today’s Beijing Union Medical College Hospital, with CLEAR high-tech technology, provide patients with comfortable and convenient services. CLEAR wholeheartedly serve doctors and patients, its strength is obvious to all.